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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Education / Training |
| Functional Area | General / Operations Management |
| EmploymentType | Full-time |
Responsible for managing assigned Wealth Management processes at GBS IN Hub.Ensure all TATs are met, as per agreed SLA with respective countries.Ensure 100% accuracy in all assigned Wealth Management Processes.Explore the possibility of automation of various processes resulting in TAT reduction and improved accuracyTo have cordial engagement with all internal & external stakeholders.Ensure customer portfolio is correctly updated in assigned Wealth Management systems through proper data uploads/inputs.Ensure that the team achieves acceptable Voice of Business Partner / My Voice score.Ensure timely query handling and all queries are comprehensively analysed to fix issues.Risk To ensure all required controls and procedures are adhered in all processes.Ensure satisfactory audit rating in both internal and external reviews.Ensure all outstanding entries are reviewed and acted appropriately within agreed timelines.Perform review of process notes / department operating instructions on roll-out of process change or on a pre-agreed periodicity, as appropriate.Understand various Risk Management tools in the unit/ function and ensure adherence to the same.Ensure BCP capability is developed for all critical processes in the unitPeople Ensure that the team members are properly engaged through regular interactions.Ensure that the Performance Objectives are properly defined to all reportees.Ensure constructive performance review & feedback mechanism is followed.Develop proper training tools within the unit to ensure staffs are trained across various processes.Others Deliver cost save initiatives.Support migration of Wealth Management related processes to GBS IN.Co-ordinate and integrate various activities across Wealth Management functions.Apply now to join the Bank for those with big career ambitions.,
Keyskills :
quality management mis sales erformancereview managementsystems wealthmanagement riskmanagementtools customerrelations riskmanagement