Associate Quality Communication Coach

1.00 to 4.00 Years Chennai 12 Jan, 2021

Job Location	Chennai
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT - Software
Functional Area	Quality (QA-QC)
EmploymentType	Full-time

Job Description

Designation Associate/Senior Associate Communication CoachYears of Experience 1 to 10 yearsWork Location Chennai (Ambit & Perungalathur)/Bangalore(Whitefield)/Hyderabad

Graduation in any respect
Excellent Communication Skills (Written & Verbal)
Knowledge about Voice & Accent and Grammar
Strong knowledge of customer care processes and techniques
Call quality/ transactional monitoring experience
Experience in Coaching/Training Delivery
Objection Handling Skills
Good understanding of how the Support industry works
Should possess good knowledge in creating reports
Should have a minimum experience of 1-4 years in Soft Skills Quality
Collaboration and teamwork
Grasping complex issues and driving effective problem solving
Strong analytical and problem-solving skills
Should be open to work in any shift

Keyskills :
coachingcommunication skillscustomer relationsqualityconflict managementsoft skillscustomer careproblem solvingcaremonitoringanalyticalcommunicationvoiceaccent

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Associate Quality Communication Coach

Job Description

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