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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
In this role associates are required to understand different operational techniques and have high level of attention to detail. Accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggests changes to improve the process. This role would report to the Team Lead or the Operations Manager.Key responsibilities: Meets and/or exceeds the set productivity and accuracy targets. Participate in ad-hoc operational projects and audits Understand operational goals, vision, charter and process steps Execute on assigned project components of specific audit processes 24/7/365 availability, including willingness to work on weekends, and outside of the standard work dayFollow SOPs as prescribed and provide inputs to improve the process., Any UG Degree (JP Lang specialists will require at least basic level cert.) Proficient in Internet navigation Has problem solving skills and attention to detail. Has good written and oral communication skills Meets and/or exceeds productivity and accuracy targets for assigned audit/quality processes Drive process/system improvements basis ongoing trends/gaps identified Carries out tactical issue based communications with internal teams To receive security clearance all candidates must undergo a background check. Proficiency in computer applications and a flair for browsing the internet Has Exposure to MS office Proficient in Internet navigation and keyboard typing skills Has problem solving skills and attention to details Has statistical knowledge on averages, trend, outliers, charting, etc. would be an advantage Ability to work independently and think out of the box Should be able to dive deep and identify the root cause of the issues and get them fixed by coordinating with different teams.
Keyskills :
set business rootcause components photographicmemory problemsolving keyboard oralcommunication ug compatibilitytesting basic security operations operationmonitoring problemanalysis root ecisionmaking