Associste Manager Financial Market Operations

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.Job Process:To maintain high quality Client Static Data in SCI / SCI FM and TP systems.To manage the relationship between In-country, COBAM and the business units as well as between other team members.Ensure that the SLA is met.Maximizing the productivity of the teamCompliance with all relevant Group Policies related to CLM Ops / CDD as applicableCompliance with Group Operational Risk proceduresTo ensure error free work with no operating lossesAssist in coordinating, facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit.Accurate checking & verification of customer data (e.g., ISIC codes, CRG, Address, ARM codes, X-Reference etc) in SCI / SCI FM and TP systems.Accurate checking & verification of all on-boarding & maintenance activities.Ensure that all TP ID s are cross referred in SCI system based on L1/L2/L3 matrix.Ensure CDD Guidelines are adhered at all times.Ensure pre-processing activities are carried out as per the laid down guidelines.Accurate preparation & timely submission of data for MIS purposes.To actively participate in BCP / DR and any other UAT.Ensure proper updating on completion status of daily instructions and submission of EOD.Adhering to laid down Operating Procedures and Group Risk Policies at all times.Ensure that productivity MIS is updated accurately and immediately after the completion of processing the respective transaction.Ensure that Key Control Standards are adhered to.Ensure the smooth running of CLM Ops at all times by effective supervision.Accurate updating of control sheets and ensuring EOD controls are in place.Ensure staff performance is monitored on a continuous basis and feedback provided at regular intervals.Ensure that knowledge on systems and procedures is updated by keeping track of periodical circulars and other instructions issued.Ensure timely escalation to Senior Management of any exception noticed related to work and environment.To report unit s OR issues and losses to UORMUpholding the Values of the Group and Company at all timesEnsure proper training is given to team members whenever required.Ensure backup staff is identified and trainedParticipate & encourage participation in departmental quizzes, and Group / Company- wide CSR Initiatives.Ensure strict compliance to Group Code of Conduct at all times.Ensure proper maintenance of work stations and the work environment.Ensure adherence of clean desk policy of SCGBS.Ensure timely completion of all e-learning courses.Ensure end of checks are performed for the day.People and Talent Help the unit to promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the normLead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partnersOverall client satisfaction and meeting service expectationsQuick turnaround for customer queries & ComplaintsEnsure Zero customer complaintsShould be a Team player- flexibleAdhere to the instruction of the Mangers.Having frequent discussions with team members to improve their career and People development.Actively participate in Sustainability (CSR) initiatives, staff engagement programmes.Risk ManagementEnsure 100% compliance at all times to the group s risk management framework as applicableCompliance with all applicable Rules/ Regulations of Company and Group PoliciesComply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and report all suspicious transactions to the UnitTimely escalations and resolutions on confirmation outstanding etc as per Escalation policyGovernance Comply with all the group standards, policies, procedures and guidelines as applicable and values of the Bank at all timesAdhere to Group Code of Conduct at all timesIn the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceasedRegulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of ConductTake personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of ConductLead the FMO to achieve the outcomes set out in the Bank s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; the Right EnvironmentEffectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance mattersKey StakeholdersFMO handles clients from various financial sectors, representative in group and country. Dealing room, Middle Office, Risk, Global Reconciliation Unit, Other operation teams, In country teamsOther ResponsibilitiesEmbed Here for good and Group s brand and values in Financial Market Operations.Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.QUALIFICATIONS:3- 5 years relevant experience in any Banking operationsEducation:Bachelor /Master Degree preference on Commerce & Financial servicesSkills:Ability to handle stakeholders at Senior Management levels.Strong Analytical abilityEye for detail and good in numbersExcellent communicationRecognize and manage complexityGood People Management skillsPrioritization and Delegation of activitiesProblem solving / Trouble shooting skillsGood knowledge in FX ProductsFlexible to shifts,

Keyskills :
misrocessmanagementpeoplemanagementskillsproblemsolvingpeoplemanagementoperationalriskfrontofficemanagementskills