Asst. Business Development Manager (Inside Sales)

Job Description

At Surescout.in, hiring isnt just a process its our purpose. We specialize in connecting exceptional talent with forward-thinking organizations, turning capabilities into opportunities. Our mission is to bridge the gap between ambition and achievement by aligning skilled professionals with roles where they can truly thrive.We are currently hiring a Asst. Business Development Manager ( Inside Sales ) to join our clients team in Chennai.DESIGNATION Asst. Business Development Manager ( Inside Sales )DEPARTMENT Sales & Business Development LOCATION Thoraipakkam, ChennaiEMPLOYMENT TYPE Full-TimeROLE OVERVIEW The Asst. Business Development Manager (Inside Sales ) will be the first point of interaction for many prospective customers enquiring about their home interiors. The role involves understanding customer requirements, building trust through conversations, coordinating showroom visits and design consultations, and ensuring consistent follow-up throughout the customer journey.KEY RESPONSIBILITIESWe are looking for individuals with strong communication skills, emotional maturity, customer engagement ability, and consultation-oriented follow-up skills.Engage with new and existing customer enquiries through calls and follow-ups.Understand customer requirements, project timelines, and interior expectations.Qualify leads and coordinate showroom visits, design consultations, and site meetings.Build positive customer relationships through professional and meaningful conversations.Share company profile, portfolio, process details, and appointment information confidently.Maintain and update lead details in CRM / Excel systems.Coordinate with Sales and Design teams for customer appointments and follow-ups.Ensure timely and consistent customer engagement until consultation and conversion stages.Support the overall customer journey from enquiry to business opportunity.REQUIRED SKILLS Strong verbal communication skills in Tamil and English.Excellent customer handling and relationship-building ability.Confidence in handling conversations and follow-ups.Ability to manage customer objections and rejections professionally.Good listening skills and conversational intelligence.Positive attitude, ownership mindset, and emotional maturity.Basic knowledge of Excel and CRM tools preferred.Professional tone, clarity in communication, and polished interpersonal skills.PREFERRED EXPERIENCE BACKGROUNDS Candidates with prior experience in the following industries will be preferred:Interior design firms Real estate Automobile showrooms Premium retail Jewellery showroomsEducational counselling Hospitality / guest relations Customer relationship or consultationcoordination rolesQUALIFICATION & EXPERIENCE Any Graduate / Diploma25 years of relevant experience preferredFreshers with exceptional communication and customer engagement skills may also be consideredKEY PERFORMANCE INDICATORS (KPIs)Qualified customer conversationsQualified showroom visits scheduledConsultation appointments completed Follow-up consistency and lead nurturingCOMPENSATION Fixed SalaryPerformance Incentives250 incentive for every qualified customer meeting / showroom visitSUCCESS MEASUREEvery enquiry should move meaningfully toward: Customer Interaction Qualified Appointment Showroom Consultation Business OpportunityWHY JOIN ORGOOpportunity to work with a fast-growing interior brandProfessional and respectful work culturePerformance-oriented growth opportunitiesExposure to premium residential interior projectsMeaningful customer interaction roleSurescout.in is hiring on behalf of ORGO Interiors.Please send your resumes to hidden_email

Keyskills :
verbal communicationcustomer handlinginterpersonal skillsExcelCRMrelationshipbuilding