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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software,Sales / BD |
EmploymentType | Full-time |
Job Opening Details back to list Reference Code: RRF005351 Job Title: Avaya SME Category: #LI-DNI Experience of working on Avaya Contact Center and Unified Communication (CC and UC) platform for more than 12 years Extensive knowledge of Avaya products including certifications. Avaya Experience Portal Avaya Aura Contact center Avaya Proactive Outreach Manager Avaya Oceana and Snap-ins Avaya Communication Manager and Session Manager Knowledge on Avaya SBC and Avaya PCS (Outbound) is preferredExperience with planning and installing large multi-site voice and data solutionsExperience of leading a team of engineers is strongly preferred Responsibilities:1. Deliver technical projects.2. Ensure on time quality delivery of projects.3. Mentor team mates 4. Support Presales with efforts or testing feasibility of solution.5. Keeping Lab up and running.6. Leading customer conversation in requirement and design phase of the project.7. Working with Project manager to finalize project plan and ensure smooth delivery.8. Handling technical issues or escalations.9. Building technical capabilities of team. Key Skills: Avaya Contact Center Location: CHN Required Experience: Min 12 yrs Positions: 1 Contact Person: RMG Email ID: ***@SERVION.COM,
Keyskills :
avaya communication manageravaya auracontact centeravaya productssmermgpcsauraemaildesigntestingpresalesplanningengineersmultisitecommunicationAvaya AESAvaya AuraS8700avaya