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Backend Executive

Fresher   Chennai   06 Dec, 2024
Quess Corp (Magna Infotech)
Job LocationChennai
EducationNot Mentioned
SalaryRs 1.0 - 2.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaBack Office OperationsCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job Description
      • Document processingReceiving, processing, and classifying documents from electronic and hard copy sources.This may also include sorting, imaging, and archiving documents.
      • Data entryCapturing information based on client requirements and verifying data from automated tools.
      • Customer serviceProviding customer service for account adjustments, refunds, and statements.This may also include collecting customer payments and following up on payment arrangements.
    • Problem resolutionAssessing and resolving problems by following defined procedures.This may also include logging supplier requests and troubleshooting efforts.** any graduate only 2023 and 2024 passed out candidate

Keyskills :
interpersonal communicationsemi voicenegotiation skillsvoice process

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