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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
Lead client communication, process transition and service delivery Ability to manage a team of 15+ Analysts Assist the Team Management in finalizing training requirement, ramp-up plan, deliverable timelines, etc. Assist and guide the team in processing their assignments in an accurate, timely and organized manner Responsible for teams work quality, accuracy and timely delivery Track, monitor, record team and process performance Responsible for the generation of daily process dashboards Create development plan for the team members Play a significant role in Attrition Management Assist in change management,
Keyskills :
qualitycommunicationprocessdeliverydashboardstransitionmanagementttritionbusinesschangeserviceteamclient