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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BDGeneral / Other Software |
| EmploymentType | Full-time |
Req ID: 48947 BPO Transaction Quality Assurance Associate, O4 to join our team in Chennai, Tamil N du (IN- TN), India (IN). Requirements for this role include: Strong domain knowledge Banking domain, AML (CDD & New customer onboarding Business streams) Should have hands on experience on quality related tools Should possess analytical skills in addressing quality related concerns Need to have strong accounting concept knowledge Facilitate and Lead Quality programs, Root cause analysis and CAPA plan role out & documentationFacilitates process improvement meetings along with respective team in a domain to achieve the desired results Performs transactional quality audit based on predefined audit parameters Classify errors based on the type of the error and can assign root causes for errors Perform ATA & Detect Errors Accurately reports the required data for Projects/ Initiatives Ability to communicate (oral/ written) effectively to exchange information with our clien Ability to positively influence and work collaboratively with key stakeholdersPreferences: Flexible team player who will promote and implement continuous improvement initiatives across the team. Be able to articulate detail clearly and concisely, and, bring messages and arguments to life for target audiences. Strong problem solving and decision making skills. Ability to work on own initiative Self- motivated individual with an ability to work to tight deadlines Willingness to learn and embrace change in a fast moving environment. LEAN Six Sigma Green / Yellow Belt Certified Quality management Certification Good People skills Required schedule availability for this position is Monday- Friday (06:00pm to 04:00am IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s basis business requirement. This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp- 2- corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment. Job Segment: Consulting, CAPA, Quality Assurance, Lean Six Sigma, Business Process, Technology, Management,
Keyskills :
accountingaccountsauditingfinancialstatementsleansixsigmarootcauseanalysissixsigmayellowbeltproblemsolvingustomerrelationsrootcauseitservicesqualityauditpeopleskillsprocessquality