Bulk hiring for Service Delivery Analyst

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associates Degree Travel Percentage : 0%Are you curious, motivated, and forward-thinking At FIS, you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Position Service Delivery Analyst Work Location Whitefield, Bangalore/Aundh, Pune/Ambattur, Chennai/ GurgaonPrimary Skills Azure Cloud for Application Support role & Terraform with experience Work Shift - Rotational basis About Team & Product/Project Details:
• Product IST Switch application, Implemented in Azure cloud service.
• IST Switch application will act as acquiring switch and route the merchant transactions to the card network.
• IST Mas and Clearing application is used to settle the transaction with merchants.
What you will be doing:The Sys admin Ninja will work closely with the Professional Services and Product teams to ensure SaaS Operations can exceed SLA and uptime objectives. IST SaaS is an L2 team, is responsible for resolving all alerts generated from monitoring tools and maintenance operating in 24/7 rotational shiftWhat you bring:
• 3 to 7 years experience supporting a high availability publicly facing product with 24/7 uptime and 99.9%+ SLA.
• Programming Languages: C/C++,Python, Java, Shell Scripting, Perl, etc ( read code)
• Operating System: RHEL (Red Hat Enterprise Linux), Linux Commands, MS Windows
• Database: Oracle, MS SQL Joins, Views, CRUD operations
• Cloud : Azure
• Switching Technologies IST Switch, Narada, Base 24, Tandem, Sparrow (any one)
• Monitoring Tools - Splunk, Ctrl M, DynaTrace, NetXMS, App Dynamics, Nagios (any one)
• Effectively prioritize deliverables and manage workload to meet deadlines.
• The ability to multi-task and work across a range of projects and issues with various timelines and priorities
• Strong analytical and problem-solving skills with a high attention to detail
• Experience Banking/Fintech domain
Technical Skills & Experience:
• Experience with Databases, SQL, LDAP, and Linux/Unix.
• Broad knowledge of architecture of enterprise level information technology hardware (e.g., WAN, LAN and computer systems and peripherals) and software platforms.
• Deploying product features and updates on application servers ( Tomcat, WebSphere, etc.) Patching Activity
• Good understanding of networking technologies. (VPN, Load Balancers, Firewalls, Web servers, Web Services, etc.)
• Experience with IT infrastructure tools such as application and server monitoring, log management, IPS/IDS, vulnerability management, etc.
• Card Network Messaging Specification Standards: ISO8583/87, 93 & 20002, VISA, MasterCard.
• Adherence to PCI/DSS Security standards.
• Devops tools / Automation
What We offer You:
• A range of benefits designed to help support your lifestyle and wellbeing
• A multi-faceted job with a broad spectrum of responsibilities
• An international work environment and a dedicated and innovative team
Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass,

Keyskills :
informaticaanalysiscustomer relationsdata analysisdeliveryms sqlweb serversweb serviceslog management