Bulk Transformation AVP

Job Description

Job Title: Transformation AVPLocation: ChennaiAbout BarclaysBarclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.Risk and Control ObjectiveEnsure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.Working FlexiblyWe re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers and clients needs. Whether you have family commitments or you re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.Hybrid Working We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances These requests will be reviewed and agreed for a period of time i.e., will have a start and end date.Please discuss the detail of the working pattern options for the role with the hiring manager.Introduction: Support the Transformation Lead and engage with Wholesale Client Onboarding and Financial Crime Operations Transaction Cycle to improve effectiveness and achieve best in class performance Focus will be required to implement a range of automation (from robotics to artificial intelligence/machine learning), drive analytical work to reduce false positives, deliver on our location strategy and simplify processes through re-engineering Design target operating model (including but not limited to organizational design) to enable WCOB and GFCO to become true firm-wide utilities which mirror the client lifecycle and provide best in class customer service experience Work closely with our Compliance partners to ensure process improvement efforts are aligned with regulatory expectations Partner with our Controls organization to ensure process improvement design includes robust controls Support with culture change required to move our colleagues towards a continuous improvement mind-set. This includes oversight of various idea generation tools, whereby colleagues are encouraged to identify opportunities for continuous improvement projects and follow through to deliveryWhat will you be doing Key accountability from this role is as follows: Process improvement (60%) Project management (20%) Stakeholder management (20%)Stakeholder Management and Leadership Work very closely with multiple stakeholders (solution architects, project team, technical development team and Operations leadership team) to successfully deliver automation/ Lean/ Productivity solutions. Responsible for project stakeholder communication and management before and during the implementation Build working relationships with senior management, project team and stakeholders and secure their support to achieve project goals Lead and facilitate project meetings and workshops, engaging stakeholders, subject matter experts and attendees at all levels Responsible for the collation of weekly project progress reports for regular meetingsDecision-making and Problem Solving Successfully carry out Operational Re-engineering projects and process reviews as required by Global, Regional or in-country Operations Identify robotic candidates and assist in on ground deployment Successfully embed a continuous improvement mind-set in the aligned business units through Lean and design thinking coaching and mentoring and driving the Lean DNA. Deploy Active operations management (AoMi) e2e including scoping processes, standardization and activity baselining, planning and forecasting and associated reporting. Prepare businesses from an operational readiness stand-point during introduction of new products and services Provide subject matter expertise on key aspects of managing operations such as processes, people, systems, risk and controls, MI, customer experience, costs etc.What we re looking for: The role requires the candidate to be an expert in Lean, Analytics and a practicing Six Sigma Black Belt; Minimum process re-engineering / transformation related experience of 10 years Understanding of Banking processes Expertise in value Stream Mapping, identifying process wastes, robotic candidates and end to end stakeholder and project management. Experience in deployment of Active operations management (AoMi) Hands on experience in delivering Robotics process automation projects Proficiency in IBM Blueworks or another mainstream process mapping tool Understanding and experience of managing operational risks and controls Understanding of and exposure to project management disciplines and techniques Experience of working with large data sets, data analytics and visualisation.Skills that will help you in the role: Exposure of various automation tools like Blue Prism, UI path, Appian, Appzillon etc. and should be adept in carrying out discovery exercises independentlyWhere will you be working ChennaiBe More at BarclaysAt Barclays, each day is about being more as a professional, and as a person. Be More @ Barclays represents our core promise to all current and future employees. It s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details.Purpose, Values and Mindset We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.RespectWe harness the power of diversity and inclusion in our business, trust those we work with, and value everyones contribution.IntegrityWe operate with honesty, transparency and fairness in all we do.ServiceWe act with empathy and humility, putting the people and businesses we serve at the centre of what we do.ExcellenceWe champion innovation, and use our energy, expertise and resources to make a positive difference.StewardshipWe prize sustainability, and are passionate about leaving things better than we found them.Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.Empower Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.ChallengeQuestion whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.DriveFocus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.,

Keyskills :
subject matter expertiserisk management frameworksix sigma black beltvalue stream mapping