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Job Location | Chennai |
Education | Not Mentioned |
Salary | Rs 50,000 - 1.5 Lakh/Yr |
Industry | Hotel / Restaurant |
Functional Area | MaintenanceService / Installation / Repair |
EmploymentType | Full-time |
A business process manager should be able to identify and create a business process, which is a formalized set of tasks and activities that helps accomplish specific business objectives. They should also be able to discern between a business process and a series of steps captured on a flow chart. Because many organizations dont have business processes in place to achieve their goals, the first responsibility of a business process manager might be to analyze the steps in question to determine if they consist of a simple series of activities or an actual business process.Business process managers typically have a vision of the big picture. They understand that enhancing process effectiveness may not be a one-time endeavor, and that meaningful change typically requires continuous improvement. This holistic approach to process innovation also may require process managers who understand that changing one step in the process can impact other process activities.Redesigning business processes typically involves more than just rearranging the steps on a flow chart. It can require the ability to change the hearts and minds of employees affected by the change. Evaluating, designing and controlling business processes alone would likely be incomplete if the employees who are impacted by it oppose and resist the change. Process managers engage employees to inspire and empower them to provide input into process change. They encourage employees to embrace the new process once it is implemented.Generally, another quality of a process manager is tenacity. Consistently pursuing continued process innovation may require someone with exceptional determination, self-motivation and interpersonal skills. Promoting a new process innovation to achieve the cultural shift required to help the organization embrace a new innovation typically takes an individual with plenty of resolve.
Keyskills :
empowerendeavorstepfinancialsbusinessevaluationdocumentationstepsidocinnovationrocessmanagementmasterdatabusinessprocessdesigncustomerrelationsprocessengineeringbusinessprocesssapimplementationbusinessprocessre-engineering