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Business Sys. Analysis Analyst

2.00 to 4.00 Years   Chennai   28 Feb, 2022
NTT Global Delivery Services Limited
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaStatistics / Analytics
EmploymentTypeFull-time

Job Description

    • Experience in developing automations in: Uipath and any other RPA platform
    • Provide advanced technical support for investigation and diagnosis for resolving tickets related incidents to ensure service level agreements/ operational level agreements are compiled.
    • Problem Solving issues that arise in day to day issues and providing timely responses and solutions as required.
    • Good knowledge in SQL server
    • Basic Knowledge of .Net Skills and Web Service Concept
    • Perform daily health checks and break fix support on monitoring platforms.
    • Configure and maintain central monitoring platforms.
    • Manage new technology integrations into monitoring systems.
    • Reacting to the issues with effective monitoring and management solutions.
    • Resolve/react to issues raised by customer.
    • Respond to the issues on timely manner as agreed to the customer.
    • Interact with business user / customers to identify potential customer requirements.
    • He/she should have good logical skills and experience in delivering quality output.
    • Provide solutions to customer issues and suggest developers for improvements/enhancements.
    • Should have strong debugging skills.
    • Being a team player and adhering to project timelines.
    • Overall IT experience: 3-4 yrs of which min 2 years in UiPath.
    Job Segment: Database, SQL, Technical Support, Technology ,

Keyskills :
break fixservice leveltechnical supportproject administrationsqlnetchecksbusinessdebuggingdiagnosismanagementoperationsmonitoringagreementsDesksideIBM ThinkPad

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