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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | Finance / Accounts / TaxIT Operations / EDP / MIS |
| EmploymentType | Full-time |
Perform day to day cash application department activities - cash posting, offset, write-offs per policy, customer refunds, month end activities, reduction of unapplied / unidentified cash and query handling from both internal and external customers. Create backup and be backup for entire team in order to improve support and customer satisfaction.
Job Responsibilities:
Responsible for include running lockbox reports, posting exceptions from lockbox report, posting manual checks, wire transfers, and ACH deposits
Responsible for processing customer refund requests and researching customer inquiries as well as collector inquiries on historical cash postings pertaining to a customer
Responsible for reconciling general ledger accounts pertaining to cash application
Responsible for researching where cash received from customers is to be applied
Performing daily offsets, write-offs, refunds and reversal as per policy and procedure
Interact with Trimble Banks, merchant services/processors, and internal/external customers on a daily basis
Responsible for processing credit card transactions/payments
Performing customer account reconciliation whenever required
Responsible for reclassification of NON AR and other Misc-Receipts received
Ensure unapplied and unidentified cash are followed up with Collectors, in-country Finance Team and Bank for closure before month end
Perform month end activities within the agreed timeline
Responsible for highlighting any process deviations or IT issues able to work IT team for any ERP issues and also for any upgrade of ERP systems.
,Keyskills :
sqljava customer relationsdocumentation functionalcash posting channel salesgeneral ledger