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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Operations Management |
EmploymentType | Full-time |
Ensure the standards/procedures are communicated to practitionersUtilize the appropriate reporting management system to provide process performance reports, trending, and analysisFollow defined critical issue path when needed, as defined in the customer concern policyDrive process execution activities to identify, initiate and manage required action to meet service level agreementsUtilize the Change Management reporting system to monitor and track changesHow we ll help you grow:You ll have access to all the technical and management training courses to grow your expertise.You ll learn directly from expert developers in the field; our team leads love to mentor.You have the opportunity to work in many different areas to determine what really excites you.Minimum 4+ years of shown experience in Change Management domainExperience in taking corrective action or bringing up in case of issues with the interfaced processes, Release Management, and Deployment ManagementValidated expertise in chairing the Change Advisory Board (CAB) and Emergency meetings (ECAB)Ability to prepare list of successful and failed changes closed for review at CAB meetingProficient in preparing the CAB meeting, including inviting of participants, creating of agenda, creation and circulation of Forward Schedule of Change and Projected Service Outage (PSO) - as applicableDemonstrated ability in reviewing all applicable changes along with authorized changes are effectively communicated in a timely mannerWillingness to be ready and present Change Authorization Package to client partnersPreferred Technical and Professional ExpertiseWorking knowledge of Intel / DBA/ Unix / Windows OS/ExchangeProven ability on ITIL principlesYou love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologiesAmbitious individual who can work under their own direction towards agreed targets/goals and with creative approach to workIntuitive individual with an ability to manage change and proven time managementProven interpersonal skills while contributing to team effort by accomplishing related results as neededUp-to-date technical knowledge by attending educational workshops, reviewing publications,
Keyskills :
time managementdesign thinking creative designaudio mastering managed servicessupport services change managementcorrective actio