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Claims Examiner - Senior

5.00 to 10.00 Years   Chennai   31 Oct, 2022
AIG Data Services Private Limited
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Answer incoming phone calls, emails, and other correspondence concerning insurance claims.Ability to interface with the insured and other stakeholders concerning claims related matters.Ask the right questions about the claim, evaluating each request to determine if AIG should approve or deny a claim.Adjudicate and settle claim according to fair claims practices.Be familiar with state statues concerning claims practices.Train, mentor, and coach other claims agents to support the adjusting and settlement practices.Audit claims files and authority use of other Agents to ensure claims best practices are being follower.Maintain knowledge of industry and asset coverage types.Handle research assignments and reporting as delegated by management.Maintain good working relationship during all contacts with clients, even during difficult conversations.Answer claims and coverage questions from other departments.,

Keyskills :
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