Collections Process Associate // Cap Gemini // C2H // WFO

1.00 to 2.00 Years Chennai 12 Apr, 2023

Job Location	Chennai
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT - Software
Functional Area	Finance / Accounts / Tax
EmploymentType	Full-time

Job Description

Collections Process Associate // Cap Gemini // C2H // WFORole: Collections Process AssociateYears of experience : 1 to 2Location : Bangalore/ChennaiNotice period : Immediate to 15 days joiners onlyIf you are interested please share CV .Must share a selfie of a candidate holding any acceptable govt ID proof.And also revert on the same mail as I am interested in this position .Role DescriptionRole Overview:In this role you will leverage your deepening knowledge in one process or more and participate in meeting service levels, key measurement targets of the team and delivers a high quality and cost-effective customer service to the client. You will perform tasks in line with the written procedures or assigned by senior staff under supervision.As a Process Associate you will be expected to:Demonstrate developing knowledge of the structure of the systems and modules used in service delivery in the specific area and the Automation Drive Suit & DGEM Tech offerHave good knowledge of the process, policies and desk top procedures within their engagementIdentify simple ideas that add value to day-to-day operations or tasks and makes improvements to process within own area of remitDisplay a willingness to keep abreast of the technological developments in process specialismAdhere to the IS regulations and policiesUse specific, simple analytical models and tools to the specific situationRead analytical reports and interpret them in the given context and can apply sound levels of logic to tasks undertakenUnderstand that individual performance (efficiency and effectiveness) impacts the performance of the overall engagementBe prepared to flag issues and ask for help in areas of uncertainty/volatility e.g. any changes in controls/resourcing/delivery modelGeneral Responsibilities / Accountabilities:Responsible for chasing outstanding invoices from customers of our clients.Play a vital role in the cash-flow of our client ensuring credit given to customers is monitored and controlled effectivelyContact overdue customers and chases for payment in accordance with rules set by the engagementIssue and monitor automatic and manual reminders to customersDocument customer interactions into systemMaintain a ledger as part of the credit teamPerforms basic reconciliationsFollow control and compliance regulationsMaintain accurate and up to date customer details and account recordsProactively collect and escalate overdue accounts and ensures customer payment to termsBuild and maintain strong relationships with external customersProficient Negotiation skillsAble to communicate with key stakeholders across different levels in a manner that leads to desired outcomesQualifications (Education/Experience/Certification):Good Communication skillsMinimum English at CEFR Grade A2 (elementary) or equivalentDemonstrates a willingness to certify in DGEM Tech technologies

Keyskills :
collections processnegotiation skillsaccountingcerf grade a2collections process associate

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Collections Process Associate // Cap Gemini // C2H // WFO

Job Description

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