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Connectivity Operations Engineer

3.00 to 4.00 Years   Chennai   18 Sep, 2019
Barclays Shared Services Pvt Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

Job Title: Connectivity Operations EngineerLocation: ChennaiThe selected candidate will be responsible for providing 1st Line of support to the Global Barclays LAN and WAN network. The role will include monitoring the network proactively, troubleshooting connectivity issues including MIM support and leverage Change Management Best Practices to implement technical changes to the Network Infrastructure.What will you be doing

  • Event Management (5%) Monitor the Network Infrastructure performance and health and remediate if there are any events indicating any degradation of Network services.
  • Incident Management (20%) Handle the Network Issues reported either by the end users, application owners or other support teams (Including the events) and drive it to resolution/restoration of services.
  • Change Management (60%) Implement the technical changes/ configuration changes at the Network level (Switch, Router, Firewall) and new setup.
  • Knowledge Management (5%) Sharing of knowledge with the peers for self and team development.
  • Timely Escalations of required incidents to L2 support team and ensuring closure of L1 incidents within agreed SLA s (5%).
  • Service Improvements (5%) The associate will be required to be part of the service improvement initiatives and would be expected to work on the automation and process documentation/implementation.
What we re looking for:
  • Working knowledge of Routing (EIGRP, OSPF, BGP) and Switching (Nexus, VLANs, CEF, Catalyst, Port Channel, HSRP, VRRP, VPC) Cisco environment
  • Working knowledge of F5 LTM, GTM and VIPRIONS server load balancing platforms including VS / Pools / Profiles / Monitors / WIPs / SNATs along with SSL Certificate handling and PKI.
  • Working knowledge on Fortigate/Checkpoint/Juniper Firewalls
  • Strong troubleshooting skills with utilities like Wireshark, ping, traceroute, netstat, nslookup, dig, tcpdump, Fiddler etc to t.shoot connectivity/firewall/load balancing/web browsing/DNS/DHCP issues.
Skills that will help you in the role:
  • Should have working knowledge of DNS and DHCP protocols and experience with Infoblox DDI
  • Core knowledge of Web browsing infrastructure and Bluecoat Proxy Devices and Proxy rule sets
  • Sound knowledge of Change Management and ITIL best practices
Where will you be working
  • Chennai
Be More at BarclaysAt Barclays, each day is about being more as a professional, and as a person. Be More @ Barclays represents our core promise to all current and future employees. It s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details.Our Values Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.Our DiversityWe aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.,

Keyskills :
webbrowsing loadbalancing changemanagement serviceimprovement troubleshootingskills ntelligentnetw ks netw kinfrastructure

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