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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | IT Operations / EDP / MIS |
| EmploymentType | Full-time |
Bachelors Degree in computer science or related field6 plus years of software testing experience. Experience leading onsite and remote teamsExperience reviewing QA processes, techniques and practices for potential improvements.Experience in documentation of Client Solution test plans, test results, and quality assessmentWeb services protocol experience. (REST, SOAP and XML)Knowledge of BashTeam player with strong written and oral communication skills.Ability to successfully communicate with distributed development and test teams.Good understanding of software testing practices and disciplines.Proficient understanding of Agile development methodologies.Preferred:Experience testing Contact Center related products and technology.Voice application software QA experience.IVR platform and VRU software experience. (Edify, Nuance, Intervoice, Genesys, Cisco and VXML)Call center or customer service application experience,
Keyskills :
software qacontact centersoftware testingcustomer servicecomputer scienceagile developmenttesting practicesoral communicationapplication softwaredistributed development