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Customer Care Executive

5.00 to 10.00 Years   Chennai   14 Dec, 2023
Garima Interprises
Job LocationChennai
EducationNot Mentioned
SalaryRs 6 - 12 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaCustomer Care ExecutiveCustomer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

Keyskills :
sales strategiessales processsales performanceproduct knowledgecrmcustomer satisfactionwork ethicsales associatessales floor

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