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Customer Care Representative

1.00 to 6.00 Years   Chennai   11 Jan, 2025
NTECH IT SOLUTIONS PRIVATE LIMITED
Job LocationChennai
EducationNot Mentioned
SalaryRs 1.0 - 3.5 Lakh/Yr
IndustryBanking
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    • conducting customer satisfaction surveys to understand what areas of the companys services need improvements
    • catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
    • curating streamlined email and social media communication mediums for offers, updates and much more
    • dealing with customer issues and churning out an easy-to-follow solution
    • managing payment and delivery of customer orders

Keyskills :
voice processdomestic bpo

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