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Customer Engagement Specialist (4 to 9 Years)

3.00 to 8.00 Years   Chennai, Tamil Nadu   15 Jun, 2025
Maatrom HR Solution
Job LocationChennai, Tamil Nadu
EducationNot Mentioned
SalaryNot Disclosed
IndustryEngineering / Construction
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Role - Customer Engagement SpecialistExperience - 3 to 8 YearsLocation - Besant Nagar, Chennai (WFO)(Preferred Field - Construction, Real Estate, Interior Design, Architectural Design)Job Roles:Skills : MS-Office, Written and Oral Communication, GOOD English and being computer usage savvy Age No bar Gender No bar Religion dont care! Office Duration : 6 days a week currentlyCUSTOMER ENGAGEMENT EXECUTIVE/MANAGER Responsible & RESPONSIVE in Primary Customer Connect & Individual Engagement Experience Customer Follow-ups & CAMPAIGNS with Value Based Interaction Making Demos/Presentation & Solution Offering Explanation MAKE PROGRESS in Staging/Developing Customers from one Stage/Phase of Interaction to the NEXT STAGE Consistently with FOCUS on Helping them to Achieve Successful Outcomes Is Able to SUCCESSFULLY Uphold / Position / Engage / Interact to the Requirement of MAKING Customer Engagement with planned PRICING/Fees Models & Revenue Objectives of Company Proposal Making & Independent Communication with Customers for Requisite Documentation Experience in MS-Office & Manage Verbal/Written Communication This is a CUSTOMER ACQUISITION & REVENUE GENERATION ROLE with SALES Engagement being the priority expectation for CustomersJob Roles: Handholding & Supporting Customers through the Entire Journey of Sales Engagement in their Plans/Requirement Regular Interaction/Communication & Messaging to Customers Involving Calls / Emails / Messaging / Meetings / Presentations Providing Information Value to Customer Families for Making Homes/Residences FollowThrough All Outreach Plans/Campaigns Following-up & Co-ordinating with all Teams across Internal & External Stakeholders to Ensure Customer Success Manage Brand Expectation & Customer Experience Objectives Ensure Appreciation/Enhancement of Customer Investment (Prices, thereof)Yaswanthhidden_emailhidden_mobileJob Types: Full-time, PermanentSchedule: Day shift Morning shiftWork Location: In person,

Keyskills :
MSOfficeWrittenOral CommunicationEnglish proficiency

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