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Customer Onboarding Representative

4.00 to 8.00 Years   Chennai   11 Oct, 2022
Knack
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    • Help potential customers validate that Knack will be an excellent fit for their use case, and be honest when its not.
    • Work with customers to understand their business requirements and translate them into application recommendations.
    • Help prioritize inbound leads based on fit and potential.
    • Work with senior sales staff to help sales leads reach success milestones through proofs-of-concept, training, questionnaires, presentations, and more.
    • Handle and respond to on-line Chat calls (manned during business hours). Answer customers on-line questions and guide then through a successful trial experience.
    • Help lead customer candidates to that Ah-ha moment with calls, videos, proofs-of-concept, and webinars.
    ,

Keyskills :
Customer Onboarding Representative

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