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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | 400000 - 700000 INR |
| Industry | Other |
| Functional Area | Customer Service /Call Centre /BPO |
| EmploymentType | Full-time |
Job description Designation: CRM ( Australia) Company Name: Elite Elevators Location: palavakkam, Chennai Shift Timing: 4:00 AM - 2:00PM Preferable: *Immediate joiner *Willing to relocate Roles and Responsibilities: Building and maintaining relationships with clients and key personnel Contact clients via calls, emails, or meetings to ensure they are satisfied with purchased products/services Escalating and resolving areas of concern as raised by clients Conducting business reviews to ensure clients are satisfied with their products and services Alerting the sales team regarding opportunities for further sales within key clients Liaising with internal departments to ensure client needs are fulfilled effectively Understanding key customer individual needs and addressing those Follow-up with clients for an annual maintenance contract Payment collections as per schedule Weekly/monthly/quarterly report generation based on the KPIsRequirements: Min 4 years of experience Excellent communication skills in English Internship experience in relevant domain is added advantage Good relationship management and networking skills Pleasing personality with the ability to understand client needs and also execute the same Who enjoys working in a highly charged environment Well versed in MS Office- Excel/Word/PowerPoint Excellent interpersonal and communication skills A team player with leadership skills Maintain a positive attitude focused on customer satisfactionPerks and Benefits: Excellent salary package. Training and full support- by giving you the knowledge and confidence needed for greatness. Amazing growth prospects and upward mobility to build an empire within our fine progressive organization.
Keyskills :
Customer Relationship Manager