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Customer Relationship Manager

Fresher   Chennai, Pune   18 Jul, 2025
Bougainvilla Hospitality Services
Job LocationChennai, Pune
EducationNot Mentioned
SalaryNot Disclosed
IndustryHospitality
Functional AreaFront Office / Guest RelationsCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Company Details: It is for our client who is amongst the top 4 players in the field of Co living industry and is growing with its footprints in Chennai. The group has a strong pipeline of 19 plus properties coming-up at Bangalore, Hyderabad & Pune.Job Location : Pune & ChennaiRole Overview: We are looking for a warm, proactive, and service-oriented Customer Relations / Guest Relations Officer to be the face of our vibrant co-living community. This role is ideal for someone who enjoys interacting with people, solving problems, and ensuring a seamless and positive living experience for our young working residents.Key Responsibilities:
    • Welcome and onboard new residents, ensuring a smooth check-in process
    • Act as the first point of contact for all resident queries, feedback, and concerns
    • Build strong relationships with residents and foster a friendly community environment
    • Coordinate housekeeping, maintenance, and other service requests
    • Support events and engagement activities to enhance resident experience
    • Ensure compliance with property policies and safety guidelines
    • Maintain accurate records of resident information and service interactions
    • Handling of Site Visits and conversion of sales.
    Ideal Candidate:
    • Excellent communication and interpersonal skills
    • Friendly, approachable, and solution-oriented attitude
    • Prior experience in hospitality, co-living, or customer service field

Keyskills :
front officesales conversioncustomer service managementguest relations

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