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Customer Relationship Officer

1.00 to 10.00 Years   Chennai   13 Jul, 2026
V-hire Consultancy
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryEngineering / Construction
Functional AreaEngineering Design / Construction
EmploymentTypeFull-time

Job Description

    Job Description CRMPosition: CRMLocation: Egmore, ChennaiExperience: 2 - 3 YearsJob SummaryWe are looking for a proactive and customer-focused CRM Executive to manage customer relationships, handle post-sales coordination, resolve customer queries, and ensure a seamless customer experience. The ideal candidate should possess excellent communication and coordination skills.Key ResponsibilitiesHandle customer queries, requests, and complaints professionally.Coordinate with internal departments to ensure timely issue resolution.Maintain and update customer records in the CRM system.Follow up with customers regarding project updates and service requests.Build and maintain strong customer relationships.Ensure high levels of customer satisfaction through timely communication.Prepare daily, weekly, and monthly CRM reports.Coordinate with Sales, Projects, and Accounts teams for smooth customer support.Maintain documentation related to customer interactions and service requests.Candidate ProfileMinimum 2 - 3 years of experience in CRM, Customer Support, Customer Service, or Client Relationship Management.Excellent communication skills in Tamil and English.Good knowledge of MS Excel and CRM software.Strong interpersonal, problem-solving, and coordination skills.Experience in the Construction, Real Estate, Interior, or Infrastructure industry is preferred.QualificationAny Graduate.Job Location Egmore, ChennaiWalk-in InterviewDay: tomorrowImmediate Joiners Preferred.Regards,HR TeamSupriyahidden_emailhidden_mobile

Keyskills :
crmcustomer relationship

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