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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Hardware / Networking |
Functional Area | Customer Service (Domestic) |
EmploymentType | Full-time |
Customer Service AssociateAt Hewlett Packard Enterprise (HPE), we live by three core values that drive our business: Partner. Innovate. Act. These values combine to help us create important work all over the world to advance how people live and work.Our new innovative IT services organization is HPE PointNext. We have the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation.Your Role:Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems. Non-technical teams provide support to internal and external customers and resellers via incoming customer contacts to the company Customer Solutions Center through telephony or e-support methods.Responsibilities:
Keyskills :
loggingsalesinsurancerecordsaccessbillingroutingustomerservicecasemanagementcustomerrelationsbusinesssystemsserviceproviderscommunicationskillscallrouting