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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Roles and responsibilities Abrao Group || Careers CUSTOMER SERVICE EXECUTIVES - SOC Job Profile 1. Coordinate with vessel operators, customers (NVOCCsMLOs), Operations and principals to monitor and report bookings, in-yard figures for the vessel. 2. Follow-up for bookings with customers. Quote rates to prospective customersbring to successful conclusion. 3. Respond to inquiries and follow thru to bring in business successfully. 4. Coordinate with other departments to ensure smooth shipments for customers. 5. Preparation of Booking Forecasts with regular updates, Loading and Discharge reports, preparationupdation of sales Contracts, Invoices. 6. Collect dues and outstanding amounts from clients in allotted credit limit. 7. Timely submission of reports set by the management as per the deadline. 8. Provide MIS information on MarketCompetitor activity to Management. 2 to 3 years minimum experience in sales in the customer service. Experience in feeder operators and SOC would be a distinct advantage. Skills Excellent Oral and written Communication in English Skills in email clientsMS Office Suite Attuned to customer needs and ability to coordinatedeliver them Chennai (Tamil Nadu), Gandhidham (Gujarat)Vishakapatnam (Andhra Pradesh),
Keyskills :
customerservicesalesmisaccountsinsurancesalescontractswrittencommunicationsocsetemailquotecreditenglishfiguresbusinessbookingscontractsdischargemanagementperat