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Customer Service & Inside Sales Representative - Urgent Role (Chennai)

1.00 to 10.00 Years   Chennai   17 Aug, 2026
Important Group
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryOthers
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    We are hiring a creative Customer Service & Inside Sales Representative to join our vibrant team at Momentive in Chennai. Growing your career as a Full Time Customer Service & Inside Sales Representative is a terrific opportunity to develop excellent skills. If you are strong in adaptability, persuasion and have the right drive for the job, then apply for the position of Customer Service & Inside Sales Representative at Momentive today! Position Title:Customer Service & Inside Sales RepresentativePosition Summary:The Position is the prime contact for Momentive sample order related activities and management of the Customer requests. The position implies to provide best in class / excellent customer service for external customers and business partners (distribution) by utilizing excellent, business knowledge Products knowledge and Order to Cash process- Closely collaborating with ad hoc departments: SI OP Logistics Quality as examples - non exhaustive list .-The Customer Service Rep /Inside sales role creates and manages the sample orders and manages the customer information for the TIER 1 types of demands (product documentations, technical data sheets, MSDS, certificates ) As needed, this position drives the connection of customers with key business partners within the organization. Efficiently process Order-to-Cash activities for sample orders - from prospects / customers demands through sample order creation until order confirmation Execution as a focus, using mainly SAP & Salesforce tools.. Keep clients informed proactively about the sample order status and the status of their requests and take appropriate actions to maximize Momentive ability to Serve.. Act as the front line business role (aside commercials) for all inquiries related to products, service and supply chain to ensure full satisfaction of customers on products , services and features.. Analyze data from SAP reports to identify open issues and take action. Additional Details: Good Communication and command over English.Good Interpersonal SkillsValuable Microsoft Office knowledge. Advantages of working as a Customer Service & Inside Sales Representative in Chennai:Learning opportunities Opportunities to grow Advantageous package .

Keyskills :
Customer ServiceInside SalesAdaptabilityPersuasionBusiness KnowledgeSAPSalesforceInterpersonal SkillsOrder to Cash Process

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