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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (International)Sales / BD |
| EmploymentType | Full-time |
Key Responsibility : Answer the phone calls and respond to the customer requests. Will be responsible for Inbound / Outbound customer calls. Ability to learn customer service software applications. Ability to serve customers politely at all the times. Resolving the customer queries. Recommend process improvements. Should be a Committed, self-starter and result oriented. Follow the work ethics & should be a team player. Building rapport with customers. Should apply Analytical & Logical skills. Desired Profile : Excellent in communication skills. Should have a minimum of six months experience in Voice-process. Quality focus, result & goal orientation in a group situation and commitment to customer delight are a must. Passionate to speak with US / UK customers. Building a rapport with customers. Proficient in MS-Office & surfing the internet. Good in Analytical & Logical ability. Ability to serve customers politely at all times. Willing to work in Night shifts (US / UK time zone). ,
Keyskills :
outbound powerpoint communication icrosoftword msoffice microsoftoutlook microsoftexcel customerservice