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Customer Support Executive Technical

Fresher   Chennai   28 Jul, 2025
CLIN BIOSCIENCES
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Main Roles:
    • Handle inbound/outbound calls for technical issues
    • Provide troubleshooting support for internet connectivity, software, system settings, email setup, etc.
    • Guide customers through technical procedures and configurations
    • Document technical issues and resolutions using CRM tools
    • Escalate unresolved cases to higher technical teams
    • Meet performance metrics including call quality, resolution rate, and customer satisfaction.
    You can contact/ Share your cv to Hr Rohini-hidden_mobile

Keyskills :
customer supportcustomer relationshipdigital marketingfreshertechsupportithelpdeskcustomersupporttechnical

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