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Customer Support Executive - Voice

5.00 to 10.00 Years   Chennai   15 Dec, 2020
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Description

Role: To ensure that customer needs are fully met on every record through the achievement of quality and service targets and the delivery of first class customer service.

Required Skills:

Minimum 6 months to 5 yrs of experience from International customer service background

Freshers with excellent communication skills can also apply

Good knowledge in Data and Logical reasoning

Should possess excellent communication skills and the ability to think on their feet.

Prior experience in upselling /cross selling will be an added advantage

Willing to work in rotational shifts with rotational split off

Basic computer knowledge, MS Excel

Chennai

Full time

Non IT

,

Keyskills :
salescustomer servicecustomer supportcustomer relationstroubleshootingresearch analysisfinancial researchcommunication skillsinterpersonal skillsexcelbasicsellingtrainingresearchanalysisupsellingcommunicationQualitative ResearchScienc

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