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Customer Support Representative for international process

0.00 to 4.00 Years   Chennai   19 Oct, 2024
Job LocationChennai
EducationNot Mentioned
SalaryRs 2.5 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Location: MumbaiDesignation: Customer Support SpecialistProcess: International Voice ProcessExperience required: 1 yearSalary: 4 LPA - 6 LPAKey Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Identify and resolve customer issues by providing accurate and appropriate solutions.Maintain detailed records of customer interactions and ensure timely follow-up on unresolved queries.Collaborate with internal teams to continuously improve customer satisfaction and service delivery.Qualifications:Excellent verbal and written communication skills in EnglishStrong problem-solving abilities and a customer-centric mindset.Ability to multitask and manage time effectively in a fast-paced environment.Apply Now: Please send your updated resume on hidden_mobile

Keyskills :
call center operationsinternational bpocustomer servicecustomer support

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