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Distributed Console Operations

3.00 to 5.00 Years   Chennai   28 May, 2020
IBM India Pvt Limited
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

IntroductionAt IBM, work is more than a job - its a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things youve never thought possible. Are you ready to lead in this new era of technology and solve some of the worlds most challenging problems If so, lets talk.Your Role and Responsibilities. Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity. We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation. Who you are As Computer Operator - Mainframe Batch/Console Operations Specialist, you are responsible for monitoring, controlling and operating complex computer systems, networks, applications, Batch management. and/or Mainframe system in a multi-vendor environment. What will you do

  • Responsible for computer operations environment - operating systems, application systems, terminology, infrastructures, languages, libraries, tools, processes, and procedures
  • Monitor and manage critical path processing for all systems in a multi-system environment
  • Provide first-level problem diagnosis and resolution using solving procedures to resolve moderately complex problems; they recognize a wide variety of problem conditions and may recognize the customer-base impact and severity of those conditions
  • Identify the need for, document, and update department procedures with approval from the manager
  • Provide technical support to customers, resolving moderately complex issues/inquiries regarding systems, applications, and data
  • Analyzing first level problems as per the service agreements, resolving and routing as appropriate, supporting the Systems Management Processes specific to their client requirements, performing I/O (tape and print) duties where appropriate
We, at IBM, always believe that it is extremely important to have the right person for the right job and you are a perfect fit to this strategy. We want people with the ability to learn; who are ready to put good ideas into action We wish you great success in your career and encourage you to bring your best self to work with IBM. Culture IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status. Required Technical and Professional Expertise
  • Minimum 3+ years of experience in executing mainframe batch/console jobs utilizing the ESP scheduling application
  • Ability to utilize MVS and JES2 commands to display jobs, queues, lines, and interact with attached hardware/peripherals
  • Experience in monitor and update dashboards with an understanding of service level agreements and critical issue
  • Demonstrated experience with JCL and restarting failed batch jobs
  • Willingness to work in 24/7 shift environment (including nights, weekends and holidays)
Preferred Technical and Professional Expertise
  • Demonstrable experience in tools like Netview, Control-M, OPS/TWS, CA7, Zeke
  • Demonstrated ability in MF skills: z/OS (OS/390) related operation Skill (JES2, VTAM,etc), CICS/ IMS/DB2 zHMC
  • Working Knowledge in assembling a SWAT team of technical support people (other levels of support, across platforms as required)
  • Experience in Driving restoration plans along with contributing to the outage review or RCA process as required
  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Up-to-date technical knowledge by attending educational workshops, reviewing publications
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Keyskills :
it servicesmusic making service levelglobal delivery time managementdesign thinking creative designaudio mastering

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