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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Back Office OperationsCustomer Service (International) |
| EmploymentType | Full-time |
Job DescriptionDesignation : Email Support ExecutiveRole: Email Support Executives should respond to the customer enquiries on behalf of the company. It is their responsibility to provide quality instructions or responses to be able to resolve the customer s issueResponsibilities:Includes but not limited to:Read emails and sort them according to priorityAnswer all emails received from the subscribers and resolved their queries and complains dailyEnsure that all the email communication activities are performed in accordance with the company policies Experience:Minimum one- year experience in email support process, preferably in an international process.Required Skills:Able to work independently and efficiently to meet deadlinesAble to promptly respond to EmailsSelf- Motivated, Detail- oriented and organisedProficient in Internet related applications such as Web Browsers E- Mail clients EtcExcellent Communication (Oral and Written), Interpersonal, Organizational and Presentation skillsTyping Proficiency: 40- 50 wpm Shift:Morning shift Afternoon shift, night shift (Optional)Rotational Week Off (6Days working structure) ChennaiFull timeNon IT,
Keyskills :
emailcomcustomerrelationscustomerexperiencemailbrowsersenquiriesdesignationpresentationinstructionscommunicationChatWebBrowsingustomersuppemailsuppphotographicmemOnlineSuppWebC