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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Back Office OperationsCustomer Service (International) |
| EmploymentType | Full-time |
Email Support Executives should respond to the customer enquiries on behalf of the company. It is their responsibility to provide quality instructions or responses to be able to resolve the customer s issueResponsibilities: Includes but not limited to: Read emails and sort them according to priority Answer all emails received from the subscribers and resolved their queries and complains daily Ensure that all the email communication activities are performed in accordance with the company policies Minimum one- year experience in email support process, preferably in an international process.Required Skills: Able to work independently and efficiently to meet deadlines Able to promptly respond to Emails Self- Motivated, Detail- oriented and organised Proficient in Internet related applications such as Web Browsers & E- Mail clients Etc Excellent Communication (Oral and Written), Interpersonal, Organizational and Presentation skills Typing Proficiency: 40- 50 wpm Morning shift & Afternoon shift, night shift (Optional) Rotational Week Off (6Days working structure) Upload your CV Type: Full time,
Keyskills :
customersupport email com customerrelations customerexperience emailsupport presentationskills photographicmemory it cv mail browsers enquiries presentation instructions communication Chat OnlineSupport ebBro