Engineer 3, Engineering Operations (BUS-F0165)

Job Description

As a Network Automation Engineer at Comcast, you will play a vital role in the Unified Communications Engineering team. Your primary responsibility will be to build and optimize secure, reliable, scalable, and robust systems. You will collaborate with development and operations teams to handle inventory management, fleet-wide audits, server security updates, and certificate renewal. Additionally, you will be involved in implementing and integrating CI/CD processes and ensuring operational control of data visualization, data as a service (DaaS), metrics as a service (MaaS), and maintaining accurate server back-up storage and retention. This role presents a unique learning opportunity where you can enhance your skills while working in a supportive environment alongside experienced engineers.The Unified Communications Engineering organization at Comcast is committed to delivering innovative voice and unified communications products to commercial customers. As part of this team, you will contribute to providing a reliable, secure, and high-quality experience at scale. By leveraging modern DevSecOps practices, we continuously enhance our products to set the standard in a competitive marketplace. Our culture emphasizes continuous learning, diversity, inclusivity, empowerment, collaboration, and open communication to ensure the best customer experience through technology-driven approaches.Responsibilities:- Manage inventory and conduct scripting audits for OS config management- Perform audits of back-up storage and ensure stable back-up with the last 24 hours- Manage fleet-wide certificates and execute necessary actions- Assist in designing, deploying, and managing fault-tolerant services and applications- Deploy updates to applications, services, and systems as needed- Troubleshoot DevOps, staging, and production deployment issues, as well as performance and scalability challenges- Install and manage container orchestration software and repositories- Stay updated with industry trends to enhance business operations- Create and maintain documentation for team processes and toolsRequired Skillsets:- Proficiency in administrating Linux and Linux applications- Experience in operating system support, server security, and basic networking concepts and protocols- Familiarity with monitoring tools and ticketing/reporting systems- Strong troubleshooting, documentation, and communication skills- Technical expertise in managing scalable, fault-tolerant systems using tools like Ansible- Knowledge of configuration management and automation tools- Experience in deploying and operating systems such as Redhat virtualization, Openstack, AWS, Azure, or Google Cloud Platform- Proficiency in Python, bash, or scripting languages is a plusCore Responsibilities:- Lead technical troubleshooting and provide solutions to complex issues- Advocate for Engineering Operations procedures and policies- Create data systems to track operational workflows and provide actionable insights- Collaborate with vendors on defects and enhancements- Conduct maintenance tests and minimize subscriber impact- Contribute to design considerations for new products or architectural changes- Lead project integration into operations and standardization efforts- Exercise independent judgment in significant mattersEducation:- Bachelors Degree is preferredWork Experience:- 5-7 years of relevant experienceComcast offers best-in-class benefits to eligible employees, providing support physically, financially, and emotionally. As a Network Automation Engineer at Comcast, you will have the opportunity to work in a dynamic environment, contribute to cutting-edge technology solutions, and make a meaningful impact on our Unified Communications business. Our commitment to innovation and customer satisfaction ensures that you will be part of a team that sets industry standards and leads the way in media and technology.,

Keyskills :
Monitoring toolsTroubleshooting skillsLinuxLinux applicationsOperating system supportServer security basicsNetworking conceptsprotocolsTicketingreporting toolDocumentationcommunication skillsDeployingmanagingoperating scalable systemsConfigu