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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Trimble is recruiting for an Engineering Technical Writer to fill an opportunity in Chennai, India.
The CTCT division (a joint venture between Trimble and Caterpillar) develops positioning and control products for earthmoving and paving machines in the construction and mining industries. These products are used in a range of applications where the operator of the machine benefits from having accurate horizontal and vertical guidance. The successful applicant will have experience in technical communications/documentation, a knowledge of industry standard tools and practices, and a succinct communication style suitable for digital/mobile platforms.
Key Responsibilities:
Generation of technical documentation and user assistance in a variety of formats including: PDF, HTML, XML, and video
Generation of a variety of end user and engineering documentation, from a variety of inputs, including: 2D prints, engineering drawings/schematics, hardware test reports, hardware and software specifications, installation guides, user manuals, digital user assistance and wizards, video instruction, schematics, troubleshooting guides
Technical editing including review and proofing of content created by other team members
Work with UX designers to select and edit photographs, drawings, sketches, diagrams, and charts to illustrate material
Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology
Maintain records and files of work and revisions
Follow established revision and feedback procedures
Analyze developments in specific field to determine need for revisions in previously published materials and development of new material
Management and tracking of content throughout the process, including translation of documentation (utilizing in house translation coordinators)
Coordination with other members of the group and other (international) groups
Interview production and engineering personnel and read journals and other material to become familiar with product technologies and production methods
Observe production, developmental, and experimental activities to determine operating procedure and detail
Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail
Support, communicate, reinforce and defend the mission, values and culture of the organization
Skills Experience Required:
Proven track record in technical writing, editing and proofreading skills
Previous experience in technical communication and documentation of hardware and software
Experience in documenting highly technical and complex products and systems
Excellent written and verbal communication skills, with high attention to detail
Familiar with basic web design concepts, comfortable with basic HTML markup, able to edit and enter HTML code autonomously from developers
Experience with version control software (Git) and version control best practices
Experience with content management software (Madcap Flare, Authorit, or similar)
Ability to communicate effectively with a broad spectrum of subject matter experts, from developers and engineers to end-users
Ability to work well under pressure using effective time management skills
Ability to work proactively and speak up when inefficiencies exist
Flexible approach to working in a changing environment
Ability to work as part of a collaborative team
Excellent file management practices
Committed to continuous improvement
Other Requirements:
HTML / HTML5
Microsoft Word and Excel
Adobe Acrobat, SketchUp, InDesign, Illustrator, Photoshop and Premier a plus
AutoCAD, ProE, CREO a plus
Keyskills :
editingdocumentationcontent managementmicrosoft wordcustomer relationssubject matter expertsadobe acrobatversion controltime managementuser assistancefile managementcontrol softwaretechnical writingmanagement skillstechnical editingflexible