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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Technical Support / HelpdeskGeneral / Other Software |
| EmploymentType | Full-time |
Position Purpose Under the supervision of the EADS Production operations Manager/Lead, the ETL Support Engineer will be working, Troubleshooting ETL jobs and follow escalation procedures to resolve the issue and Provide on call support for Informatica ETL jobs (on rotation 24x7) Collaborate and work with development team on L3 issues and follow the task to completion. Responsibilities Direct Responsibilities 3 + years of experience in Informatica development/production support. Ability to understand and architect ETL solutions for production support activities.Provide L1L2 tier production support (oncall rotation ) for ETL jobs in production. 1 + years working on MDM production support as support engineer.Able to understandwritetroubleshoot shell scripts and sql (Oracle) for regular maintenance jobs to improve performance and uptime of Informatica platform.Collaborate internally with BIDM and external sources to maintain SLA and provide escalations.Maintenance of the Informatica ETL platform infrastructure (upgrades, patches, health monitoring). Worked on Change Management Tools to track all the incidents and changes and to plan the production changes as per the change management policies. Troubleshooting ETL jobs and follow escalation procedures to resolve the issue.Collaborate and work with development team on L3 issues and follow the task to completion.Provide on call support for Informatica ETL jobs (on rotation 24x7).Participate in BIDM IT upcoming releases, risks, mitigation plan and create implementation plan.Ensures adherence to bank and information systems policies and procedures, security measures and audit standards.Able to understand process quickly and apply processes for the BIDM Prod-Ops.Team player and mentor junior support engineers.Contributing ResponsibilitiesExperience on Service Management tools/Version Control/Application Monitoring tools with proven ability on improving operational efficiency measuring KPI and identifying RCA and providing long term solutions to improve operational standards. Participate in BIDM IT upcoming releases, risks, mitigation plan and create implementation plan. Ability to handle day to day support activities and ETL Admin related activities Technical & Behavioral Competencies Expert level knowledge on Informatica, Oracle, SQL, Scheduler, UNIX/Linux scripting. Good team player and ability to work on own initiatives with minimal direction Good analytical, problem solving and documentation skills Ability to adapt to changing business needs (flexible) and learning new skills quickly Good written and verbal communication skills, together with the ability to communicate with management and other business and technical groups Specific Qualifications (if required) 3 + years of experience on Informatica ETL support on 8.x/9/x/10x environment.2+ Years of experience in PLSQL2+ Years of experience in Unix scripting1+ years working on Informatica MDM production support Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Decision Making Critical thinking Client focused Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change ,
Keyskills :
troubleshooting lan operatingsystems switches environmentalimpactassessment internationalfinancialinstitutions retailbanking problemsolving globaldelivery computerscience monit etw king ingtools changemanage