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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Customer Care Executive |
| EmploymentType | Full-time |
3-5 years Chennai Sept. 1 3~5 lac Engineer oriented General oriented 1) knowledge in IT / IoT 2) communication skill in English 3) loyalty spirit 4) Flexibility of working with foreigners and foreign companies 5) Good market knowledge and analytical inputs about competitors and future analysis 6) Power to explore new customers 1) Good people management skill 2) Worked in a team of mixed environment 3) Open for travel 4) Good negotiation skills and flexible in terms of assignment Bachelor 1) to be a window for all Indian customers for all inquiries and communication. 2) to visit customer site or field if necessary to analyse problems 3) timely report to superiors 4) to arrange and support all general affairs 1) knowledge in IT / IoT / Engineering 2) communication skill in English 3) loyalty spirit 4) Flexibility of working with foreigners and foreign companies 1) Good people management skill 2) Worked in a team of mixed environment 3) Open for travel 4) Good negotiation skills and flexible in terms of assignment Bachelor 1) Often considered a bag-carrying repair specialist. 2) Performs client-site servicing, repair and/ or installation of company product(s). 3) This job may include any aspect of product field support, including system hardware and software, medical or laboratory devices and equipment, and systems networking. 4) Provides technical support to customers on operational or maintenance aspects of system equipment. 5)Serves as customer contact on technical and service related problems. 6)Diagnoses mechanical, hardware, software and systems failures using established procedures. 7)Determines most cost effective repair/ resolution to minimize customer downtime. 8)Prepares reports for analysis of product failure trends and service ability issues.,
Keyskills :
missalescustomerrelationscustomerservicedeliverypeoplemanagementskillssecondaryskillsmarketknowledgecustomercontactpeoplemanagementmanagementskillsieldsupptechnicalsuppnegotiationskill