Fault Management Engineer

Job Description

Technical skillsBasic Requirements:- 1,Diameter Protocol, Sigtran Protocol, GTP Protocol 2, 2g, 3g, 4g call flow 3, handover call flows 4, Basic Unix and Linux knowledge 5, All interface configuration for 2g,3g,4g including Sgs and Sh interfaces 6, Able to handle SGSN-MME MK8 node triple access 7, Able to handle SSR EPG 8, Finding and fixing the faults 9, CDR issue and troubleshooting 10, Ericsson nodes all logs knowledgeExperience and Education Expereince on PS platforms between 3-5 yrs Educational Qualification B.E/B.TechRole requires tasks majorly listed below (but not limited to)Provide 24/7 L2 support on relevant elements Perform L2 fault and service restoration Perform L2 fault investigations and root cause analysis to resolve issues within SLAs. Input into Incident Reports and Problem Management Update TT with L2 fault information, impact analysis and rectification. During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA. Escalation to Vendor for L3 support in the rectification of service impacting faults and other system faults as necessary Collect and analyses required logs and traces during and post fault investigations Support other L2 domain teams in identifying faults Develop, maintain and perform L2 Health Checks and scripts Develop and maintain L2 technical processes and tools Ensure backup of all elements as per Back-Up policy Assist performance team in troubleshooting of Network performance issues and customer faults, CPDs. Review plans and results of IOT, SW release and feature testing Review regression test plan, specifications and results for SW updates Implementation of SW updates including review release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, analyze performance post change Maintain network baseline document set eg life cycle database for all elements Review technical documentation/notes and faults descriptions from Vendor and implement workarounds/fixes as required Maintain known issue list/ Risk Register Improve optimization of alarms, counters and thresholds. Provide recommendation to the local Engineering teams on configuration, software updates and general element management as appropriate. Review, awareness and approval of CR activity and participate in Daily CR Review meetings Usage data collection and control Perform System Performance monitoring and analysis Provide Operational Acceptance for new elements being introduced into the network Provide data for pre-sales supportAbout NokiaAt Nokia we create the technology to connect the world. Developing and delivering the industrys only end-to-end portfolio of network equipment, software, services and licensing that is available globally. Through our research teams, including the world-renowned Nokia Bell Labs, Nokia is leading the world to adopt end-to-end 5G networks that are faster, more secure and capable of revolutionizing lives, economies and societies. Nokia adheres to the highest ethical business standards as we create technology with social purpose, quality and integrity. A truly global company, we are 160 nationalities working in more than 100 countries.About Global Services(The below business group introduction text should not be edited; remove this observation once having finalized the job description)The Global Services business group deploys, supports and operates communication service providers (CSP) and enterprise networks. This includes network infrastructure services and professional services for mobile networks and managed operations for fixed, mobile, IP and optical domains. Nokia is also leading new growth areas including network cognitive services and analytics, public sector networks, energy and transport markets and our Worldwide IoT Network Grid (WING) which provides seamless connectivity across geographical borders and technologies.Job Description(Enter here your specific job description content, also use the job description catalogue accessible by copy-pasting the following URL in your browser: http://nok.it/JDLibrary Remove this observation once having finalized the job description)Job Responsibilities & Competencies(Enter here the responsibilities and competencies associated with your job; remove this observation once having finalized the job description)Qualifications(Remove the Qualifications paragraph entirely, in case it is not applicable for your job description)(Nokia Closing text below should not be edited, nor should additional content be entered after it; remove this observation once having finalized the job description)Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people s lives and help to overcome some of the world s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Come create the technology to connect the world.,

Keyskills :
btsgsmtroubleshootingslaroot cause analysislife cycleroot causepublic sectorrelease notesdata collectionimpact analysisglobal servicesfault managementequipment supply