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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Functional Area | Technical Support / Helpdesk,Hardware / Telecom Equipment Design |
| EmploymentType | Full-time |
Ensure operational excellence by implementing a process to continuously monitor and improve Services business execution performance Provide transparency on Key Projects in the Region/Sub Region across Service BusinessesResponsibility Fault management/configuration of PS Core network. knowledge of 2G/3G/EPC network setup, routing and all type of signaling and call flow concept with all PS core nodes like Gn, Gi, Gx, Gy, S5, S8, S11,interfaces Experience in troubleshooting and Trace analysis of Gn, Gi, Gx/Gy, S11, S5/S8, interfaces Experience in troubleshooting of Diameter , GTP (GTPv1 and GTPv2) , TCP & UDP Protocol .related issues by Analysing Interface & User traces of UMTS and EPC Nodes Experience of PACO 2G/3G/LTE nodes in configurational changes on Nokia as well as Ericsson PACO nodes like EPG,MME, SGSN , PGW ,GGSN Ensuring the required uptime and service levels for PACO nodes / services by effective O&M for the nodes. Coordinating with care team for handling resolved cases Interfacing with other Technical Teams Coordinating with Circle team if onsite support required on faults Hand over and activity sheet preparation Prepare, implement and verify the configuration and integration of a Node / system Ensure to Acknowledge and close TT/CR within SLA/OLA Trouble Ticket handling Customer Issue handling Ensuring Post check of activities done during Maintenance Window Preparation of script and Impact analysis for changes that needs to be done in PS core nodes2G/3G SGSN/GGSN/CMD/PCS/AAA/iDNS/LI and MPBN Nodes. Ericsson, Cisco, Nokia, Mavenir, Openet,
Keyskills :
btsgsmtroubleshootingslacall flowonsite supportservice levelsimpact analysisservice providersoperational excellence