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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Rs 1.5 - 3.5 Lakh/Yr |
| Industry | Telecom / ISP |
| Functional Area | Optical Fibre Technician,Optical Fiber Splicer |
| EmploymentType | Full-time |
Dear Candidate,Greetings from ACT Fibernet, we are hiring for Field Network Engineer in Chennai.Interview Details:Interview Dates: 12th FebWalk in Timing: 9am - 1pmVenue:Atria Convergence Technologies LtdPLOT NO. 82 MAHATHMA GANDHI STREET,V.G.N.SHANTHI NAGAR, AMBATTUR,CHENNAI - 600058.JOB TITLE: Field Network EngineerReporting to : Team Leader Service DeliveryFunction Name :Service DeliveryPurpose of the Role:Responsible for 100% customer Service and maintenance of network element on field in the designated areaRole Description:Key Responsibilities:1. Assume overall responsibility for ensuring 99.99% Customer Uptime2. Ensure that the switches in the network are maintained as per norms3. Ensure support for timely connectivity for all the cross functional teams4. Maintain the network database and submit the required report to the reporting manager on regular intervals5. Attend customer complaints on field and give quality resolution within the TAT6. Provide timely resolution of technical complaints through analysis/ trouble shooting7. Monitor NMS through relevant application and take appropriate action based on the events8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required9. 100% compliance on safety and cardinal rules10. Responsible for process adherence11. Provide structured feedback to management to provide permanent solutions to improve service levelKey Result Areas:This position plays a critical role in driving operational efficiency through management of material and time consumption, quality adherence and bringing in areas of improvement for process betterment in the organizationWork Experience1 to 6 yrs (Relevant exp)Immediate joiners are preferred.Mandate:1. Must be flexible with timings and rotational weekoffs2. Candidate Must have the following documents, without which will not be considereda. 10th marksheetb. 12th marksheet orc. Diploma / ITI / Graduation marksheetd. Pan Carde. Aadhar card (Front & Back)f. Driving LicenseNOTE: Documents submitted should be true and factual, any fake documents/details found in the information provided will lead to termination from services with immediate effect. All the information provided by you will go through companys background verification processThanks & RegardsACT HR Team
Keyskills :
fieldsplicinginstallationrepairroutersftthcopper cablingcrimpingoltnetworkingoptical fiberotdrfusion splicingengineergigafaultfttxnetwork