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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Rs 2.0 - 3.5 Lakh/Yr |
| Industry | Telecom / ISP |
| Functional Area | Service / Installation / Repair |
| EmploymentType | Full-time |
Dear Candidate,Greetings from ACT Fibernet, we are hiring for Field Network Engineer in Chennai.We are conducting a walk in drive on 1st Oct 2020 at our Branch Office in Chennai, request you to go through the complete Job DescriptionInterview Details:Interview Dates: 1st Oct 2020.Walk in Timing: 9am - 1pm (gates will be closed at 1pm. candidature will be considered on First Come First Serve basis)Venue: Atria Convergence Technologies LtdPLOT NO. 82 MAHATHMA GANDHI STREET,V.G.N.SHANTHI NAGAR, AMBATTUR,CHENNAI - 600058.JOB TITLE: Field Network EngineerReporting to : Team Leader Service DeliveryFunction Name :Service DeliveryPurpose of the Role:Responsible for 100% customer Service and maintenance of network element on field in the designated area Language preferred English and TamilRole Description:Key Responsibilities:1. Assume overall responsibility for ensuring 99.99% Customer Uptime 2. Ensure that the switches in the network are maintained as per norms 3. Ensure support for timely connectivity for all the cross functional teams 4. Maintain the network database and submit the required report to the reporting manager on regular intervals 5. Attend customer complaints on field and give quality resolution within the TAT 6. Provide timely resolution of technical complaints through analysis/ trouble shooting 7. Monitor NMS through relevant application and take appropriate action based on the events 8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required 9. 100% compliance on safety and cardinal rules 10. Responsible for process adherence 11. Provide structured feedback to management to provide permanent solutions to improve service levelKey Result Areas:This position plays a critical role in driving operational efficiency through management of material and time consumption, quality adherence and bringing in areas of improvement for process betterment in the organizationRecruitment Specifications:Education1. Graduate/Diploma/ITI holder in any discipline2. Hardware & Networking, MCSE and CCNA preferredWork Experience1.1 - 10yrs exp required from Telecom and ISP Background2. Must have at least 1yr exp in Fiber OpticsImmediate joiners are preferred.Mandate:1. Must be flexible with timings and rotational weekoffs2. Candidate Must have the following documents, without which will not be considereda. 10th marksheetb. 12th marksheet orc. Diploma / ITI / Graduation marksheetd. Pan Carde. Aadhar card (Front & Back)f. Driving LicenseNOTE: Documents submitted should be true and factual, any fake documents/details found in the information provided will lead to termination from services with immediate effect. All the information provided by you will go through companys background verification processThanks & RegardsACT HR Team
Keyskills :
fiber opticsfiber lasersnetworkingotdrcrimpingcable layingoptical fiberfiber splicingfield workfield engineerfield network engineerfield networknetwork engineer