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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Functional Area | IT Operations / EDP / MISNetwork / System Administration |
| EmploymentType | Full-time |
Fault management/configuration of fixed Core networkTrouble Ticket handlingCustomer Issue handlingEnsure to Acknowledge and close TT within SLA/OLAPrepare, implement and verify the configuration and integration of a Node / systemEmergency Handling and chronology preparationCoordinating with care team for handling resolved casesInterfacing with other Technical TeamsCoordinating with region team if onsite support required on faultsHand over and activity sheet preparationExpert knowledge about Nokia Genband Fixed network elements CS2K, C20, DMS100,SBC,AINHands on Configuration Management experienceTechnical support tasks like BSC integration, migrations, emergency Support and routine O&M configuration changes like GT routing, B-number changes, IMEI loading, site level configurations in core node as per requirement.Ensuring Post check of activities done during Maintenance WindowPreparation of script and Impact analysis for changes that needs to be done in core nodesEnsuring proper closure of tickets from region and cross functional teamsGood knowledge of MS office, specially Excel and PPTPreparation and maintenance of reports as per requirement.,
Keyskills :
msoffice impactanalysis serviceproviders configurationmanagement bsc om care excel cloud routing closure hardware software research analysis netw onsitesupp netw kelements technicalsupp col