FM Specialist CORE

Job Description

About Cloud and Network ServicesCloud and Network Services, include the existing Nokia Software business (excluding Mobile Networks network management), Nokia s enterprise solutions, core network solutions including both voice and packet core, and managed and advanced services from its current Global Services unit. This unit will also act as a delivery channel of certain products from other business groups to enterprise customers. Cloud and Network Services will target growth by leveraging the industry transition to cloud-based delivery, network-as-a-service business models, and software-led value creation.Job DescriptionThis Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a high level of support. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels and serving the customer independently directly or through customer interface.Mission Ensure operational excellence by implementing a process to continuously monitor and improve Services business execution performance Provide transparency on Key Projects in the Region/Sub Region across Service Businesses Foster report automation, off shoring and streamlining of reporting in the Region Responsibility Fault management/configuration of PS Core network. knowledge of 2G/3G/EPC network setup, routing and all type of signaling and call flow concept with all PS core nodes like Gn, Gi, Gx, Gy, S5, S8, S11,interfaces Experience in troubleshooting and Trace analysis of Gn, Gi, Gx/Gy, S11, S5/S8, interfaces Experience in troubleshooting of Diameter , GTP (GTPv1 and GTPv2) , TCP & UDP Protocol .related issues by Analysing Interface & User traces of UMTS and EPC Nodes Experience of PACO 2G/3G/LTE nodes in configurational changes on Nokia as well as Ericsson PACO nodes like EPG,MME, SGSN , PGW ,GGSN Ensuring the required uptime and service levels for PACO nodes / services by effective O&M for the nodes. Coordinating with care team for handling resolved cases Interfacing with other Technical Teams Coordinating with Circle team if onsite support required on faults Hand over and activity sheet preparation Prepare, implement and verify the configuration and integration of a Node / system Ensure to Acknowledge and close TT/CR within SLA/OLA Trouble Ticket handling Customer Issue handling Ensuring Post check of activities done during Maintenance Window Preparation of script and Impact analysis for changes that needs to be done in PS core nodesTechnology: 2G/3GProduct: SGSN/GGSN/CMD/PCS/AAA/iDNS/LI and MPBN Nodes.PERSONAL ATTRIBUTES:

• A service mindset is mandatory. Knowledge of NOC operations in Telecom domain is a plus.
• Willingness to work on rotational shifts, supporting 24X7 roster.
• A proactive approach and self-driven behaviour is mandatory.
• Good oral and written communication skills is mandatory

• More than 3 years cloud technology experience is mandatory.
• Identifying relevant specific components and interfaces needed for a cloud infrastructure & virtualization platform.
• Cloud Management Platform (VIM controller)
• End to end architectural know how on Openstack components (RHEL host OS & Linux components (ovs))
• System Administration of Linux ubuntu/VMware environment
• Nova(Compute) & Cinder(storage) and Ericsson Hyperscale datacenter solution HDS 8000 HW knowledge,
• NFV architecture, Atos GUI knowledge, FCOE, FC and iSCSI
• Neutron(network), SDN and VLAN and overlay (VXLAN, MPLSGRE etc.)
• DC network virtualization based on SDN controllers and virtual switches
• Tenant virtual network implementation stretching across multiple NFVI
• Demonstrated experience in cloud administration in datacenter.
• Demonstrated experience in engineering and virtualization in the cloud environment including: virtual machine deployment and management, cloud orchestration, service instantiation and assurance and cloud analytics(optional).
• Redhat 7, any one of the cloud technology (OpenStack, Azure, AWS)
• Backup/restore and Upgrade rollback
• Cinder, Ceilometer/Gnocchi/Aodh, Glance, Heat, Horizon, Keystone, Neutron, Nova, Libvirt/KVM, Pacemaker, Rabitt MQ
• Linux distributions: Ubuntu, Centos, Red hat
• Thorough understanding of Cloud technologies and ecosystem.
• In-depth understanding of Open Stack Architecture and the components and IaaS (Infrastructure as a service) deployments.
• Live experience in deploying the Cloud Infra using Red Hat Open Stack using Triple O.
• Senior level OpenStack experience (Minimum 3 years of Open stack) . Must know architecture, operations and be able to troubleshoot bugs within OpenStack to achieve root cause analysis
• Trouble shooting with OS for memory and CPU utilization breaches.
• Expert level Linux OS troubleshooting. Ability to troubleshoot issues with the underlying components of OpenStack when investigating incidents or testing new features and projects
• Demonstrated ability to use configuration languages like Puppet/Chef/Ansible/Salt/Bash to create automations and manage systems
• Understands service deployment using the Virtualization, Orchestration, Image, and Bare Metal Provisioning services etc.
• Hands on skills on Shell scripting knowledge.
• Any experience on cloud technologies like Openstack / AWS is highly desirable
• Strong in fundamentals including Networking, Security, OS concepts, Virtualization etc.
• Design, Implement and Maintain Cloud infrastructure and services
• Server Hardware and Software integration & testing, installation of virtualization services, Cloud, server OS, applications.
• Configuring storage, networking and security functionalities.
• Storage knowledge like HP, EMC and IBM LUN creation and allocation.
• Network Knowledge with create and assigning VLANS.
• Knowledge with ticketing tool like ITSM, Incident management problem management change management. Certifications preferred:

• Cloud Open stack certificate
• VMware certificate
• RHEL & SUSE Certified Administrator
• Storage certificate HP, EMC, IBM etc. PERSONAL ATTRIBUTES:

• Knowledge of service business is a plus
• Customer experience is a plus
• A service mindset is mandatory.
• A proactive approach and self-driven behavior is mandatory.
• Good oral and written communication skills.
• Excellent written skills. Ability and desire to publish regular blogs and present at speaking events.

Additional Information,

Keyskills :
root cause analysisserver oscall flowroot causedata centercore networkmusic makingservice levelnoc operationsonsite supportservice levelsshell scriptingimpact analysis