FM Specialist Core

Job Description

Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work. The team youll be part of As Nokias growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. What you will learn and contribute to This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a high level of support. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels and serving the customer independently directly or through customer interface. The position is assigned to work with troubleshooting/configuration of Core network (2G/3G/4G/5G). Act on network and relevant equipment problems escalated from the surveillance function. It is the responsibility of the Engineer to solve and correct service and network problems according to agreed timing and standard set, to detect and highlight network deficiencies and to some extent predict future degradations.The critical role requires in-depth understanding of the roaming call flow and various configuration changes required to allow / block roaming towards various operators and Carrier partners. Quick troubleshooting of customer complaints involving multi-vendor nodes and domains.Are you passionate about solving problems As part of our team, you will:
• Having minimum 4 to 8 years experience in PS core domain. Working knowledge in 2G,3G ,4G/LTE Technology. Managing PS Core Nodes (SGSN, MME, GGSN, S/PGW, PCRF, PCEF,WMG, DNS .) for the PS Core Network. Experience in Ericsson packet nodes like SGSN-MME,EPG , WMG ,DRA Preference will be given for expert in handling Ericsson PS NE s. Performing Change management and Fault management activities in PS core elements. Managing all PS Core domain activities and to ensure consistency and continuity across the business. Participate in technical discussion during Critical and major network outages and other domain for PS core dependency activities. Providing 24/7 operations support and guiding the team members. Flexible to come in shift and handle the shift operations hassle free. Ensure compliance with all applicable policies & regulatory requirements on Information Security. Adhere to ITIL process and regulations. Hands on Experience in configuration and fault management of packet core nodes like SGSN,MME,EPG,DRA,DNS etc Knowledge on VOLTE,VOWIFI call flow and exposure in evolving technologies like Cloud, SDN , Iot and 5GC Knowledge on IPN like interface, protocols, routing, routers ,switches etc. . Should possess Good communication skill
Your skills and experience You have:Bachelor in Electronic and communication or equivalent. Professional knowledge, skills, expertise in the field & experience in the field:8+ years and above experience in area of Nokia IMS and VoLTE design and testing, competence specific to (CsCore,VoLTE,SDM,STP,SPS,CSCF, oTAS, MRF, PCRF).Orchestrators, admin of Unix/Linux based systemGood scripting writing skillsMust be able to work in a fast-paced production environment and 24X7 Shift operations.Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversityProven team player and team builderLanguage skills: English language fluent (excellent verbal and written communication skills)Interpersonal, communication skills:Main interfaces for the position: internal employees, other associated companies, neoTel, external 3rd partiesExcellent team player and motivatorMust be able to handle multiple tasks and projects with various and changing levels of priorityOther soft skills, competences:Self-motivatedHighly collaborativeFlexibility to travelEfficient communication, communication with 3rd partiesHard skills:Public/Private Cloud ArchitecturesIP ServicesHands on Knowledge IMS & VoLTEMS office (Excel, PowerPoint, Word, Outlook, Visio, Project) advancedCCNA and ITIL Foundation certifications are preferred What we offer Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality:
• One of the World s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.Nokia s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.Join us and be part of a company where you will feel included and empowered to succeed.Additional Information,

Keyskills :
strong interpersonal skillsms officecall flowsoft skillsitil processcore networkmusic makingservice levelfault managementenglish languagecustomer centric