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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Media / Dotcom / Entertainment |
| Functional Area | General / Other SoftwareSales / BD |
| EmploymentType | Full-time |
Responsibilities Understand and qualify customer goals and effectively articulate Chargebees ability to meet these goals Provide technical onboarding implementation support for Chargebee s startup community. Distill and advocate customer interests, needs and product feedback to Product and Engineering Build self-serve resources such as training videos and other technical marketing collateral Conduct weekly demos and feature webinars for our startup customer community Set-up manage community and self-serve support initiatives Maintaining awareness of internal roadmap and new product features to evangelize with customers and deliver feedback to product management and engineering groups Participate in training sessions with our Support team to stay updated on product Continuously learn and update skills and keep aware of industry trends in the recurring payment and subscription management space Requirements Obsessed with solving customer problems 1-3+ years of experience in a sales/solutions engineering/solutions architecture/technical consulting role ideally in the B2B SaaS space Good technical background with hands-on professional or personal experience in one or more of the following areas: Web development, e-commerce, ETL concepts and workflows, message queuing patterns, financial and accounting concepts Development experience in one or more of the following languages: Java, Javascript, Ruby, Go, Node, Python, Swift/Objective-C Ability to travel 25% to 50% Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands,
Keyskills :
trainingvideos ruby opensource accountingconcepts video python go saas webdevelopment productmanagement technicalmarketing etl computerscience b2b java mis demos financialjustification science arketingcollateral