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HC & Insurance Operations Senior Rep.

0.00 to 4.00 Years   Chennai   04 Oct, 2023
NTT Global Delivery Services Limited
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    • Contributes to own team/closely related teams by ensuring quality and accuracy of team output.
    • Builds productive internal relationships at team lead or management level.
    • Collaborates with others to achieve objectives and ensure information flow
    • Provides operational support for activities associated with all phases of transaction processing
    • Ensures accurate and timely processing of transactions to meet or exceed customer service level agreements.
    • Identifies and resolves issues around nonstandard pending transactions
    • Ability to analyze reasons behind incomplete transactions
    • Understand process interdependencies
    • Possess expert domain knowledge in Healthcare and Insurance domain
    • Requirements for this role include:
    • Ability to work regularly scheduled shifts.
    • Should have Diploma/Graduate
    • Should be flexible to work on Saturdays and extension on weekdays if we have huge volume
    ,

Keyskills :
service levelcustomer serviceoperational supportinsurancemanagementoperationshealthcareOperational AnalysisCramerTelecom BSSService ActivationTelecom MediationOperational StrategyOperational StreamliningNGOSSSIDCasualty InsuranceWorking w

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