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HC & Insurance Operations Senior Rep.

0.00 to 4.00 Years   Chennai   06 Nov, 2023
NTT Global Delivery Services Limited
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    In this Role you will be Responsible For:
    • The candidate is responsible to read and understand the process documents provided by the customer.
    • Analyse the insurance request received from the customer and process as per standard operating procedures.
    • Familiarize, navigate multiple client applications and capture the necessary information to process customer request.
    • Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
    • Organizing and completing tasks according to assigned priorities.
    Requirements for this role include:
    • Fresher from any graduation with excellent analytical skills.
    • Basic insurance knowledge
    • Should have typing speed with minimum 21 WPM
    • Ready to work in complete Night Shift.
    • Excellent verbal/oral communication skill
    • Candidate should be flexible & support team during crisis period
    • Ready to relocate as per the business requirement.
    • Able to adapt quickly in a rapidly changing environment
    • Should be confident, aggressive and result oriented
    Preferences: -
    • Ability to communicate (oral/written) effectively to exchange information with our client.
    • Any Graduate with English as a compulsory subject
    Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s basis business requirement. ,

Keyskills :
typing speedphotographic memorycrisisenglishbusinessexchangescheduleovertimeinsuranceanalyticalcompletionavailabilitycommunicationMemorizationSpeed ReadingEvent PhotographyCommercial PhotographyTypingPortrait Photography

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